View or manage a booking.
Test bookings work here too.
Use your TEST reference and the email entered at checkout. Bookings are saved on the server, so you can manage them from another browser.
Enter the booking reference and email address used for the reservation.
SELF-SERVICE
Keep your journey under control.
The secure lookup displays the stored route, dates, vehicle group, price, payment state, and booking status.
- Review the latest booking status and complete route
- Check the vehicle group, protection, price, and payment state
- Cancel an eligible request before its scheduled collection
- Use the same reference when contacting the reservations team
- Keep collection and route requirements together
GOOD TO KNOW
Managing an existing booking
Where is the booking reference?+
It appears immediately after the request is stored. Keep it safe and use it with the same email address.
Why do I need the same email address?+
The reference and email combination prevents a booking from being exposed through a reference alone.
Can I change dates or locations online?+
Not yet. Changes that affect price, route approval, inventory, or eligibility need review by the reservations team.